Our customer's needs for reliable, prompt and efficient service are paramount.

Coupled with realistic and competitive pricing, Lear and Smith offer a complete service to all forms of commerce and industry.

Customers: At Lear and Smith we believe that our customers are important.

We aim to treat them with courtesy and respect. Professionalism and ethical behaviour are foremost in our product advice and sales. We focus on a winning situation for both the customer and Lear and Smith.

Delivery Systems: Most Lear and Smith branches have at least two delivery vehicles per branch. Our vehicles pick up stock from our suppliers that sometimes we may not be holding in our warehouse and can then deliver the orders directly to the customer. Deliveries are same day and in emergencies, within the hour. In addition, all Lear and Smith branches participate in stock transfer of items, so if one branch doesn't carry a particular product, another will. Stock transfers occur between branches overnight to expedite the next day.

Stock Control: The stock holdings at all Lear and Smith electrical wholesale branches are extensive.

We aim to supply the day to day needs of our customers. All stock is kept within full-computerised inventory control, making more accurate and efficient stock levels and purchasing. The stock control procedures of Lear and Smith electrical wholesalers process backorders with urgency and efficiency. Our computer system can automatically allocate backorders to the relevant customer.